Domino’s Pizza and the Domino’s Engineering Design Process


Domino is a generic gaming device, similar to playing cards or dice, that can be used for a variety of games. Most domino games use a standard set of 28 tiles (a double-six set). Each tile features a square shape with either six pips or none, and a line in the middle that divides it visually into two ends, which are called values or spots. Each end has a value that ranges from six pips up to blank or nothing at all. Players draw and then play the tiles in turn, positioning them on the table so that each end of a domino chain shows only one of the values on the two sides of the domino. The players then attempt to place additional tiles such that when the chains of their opponents are completed, they will have a value showing on both ends.

In addition to blocking and scoring games, dominoes can be used to create puzzles. Many of these involve forming particular shapes or patterns with the tiles and require strategic thinking to solve. A gamer may also choose to decorate the layout of a domino set with artwork, and some sets include templates to facilitate this activity.

Hevesh follows a version of the engineering-design process when creating a new installation, starting with considering a theme or purpose for the piece. Then, she brainstorms images or words that she might want to use in the design. Finally, she draws a sketch of what the domino layout might look like.

The word domino derives from the Latin dominica, meaning “flipping.” It is thought that the name was inspired by the way in which a single domino could trigger a series of events that resulted in all the other pieces falling over. Earlier, the word had been used to describe both a long hooded cape worn with a mask during carnival season and at masquerades and, by extension, the plaything that it resembled.

Domino’s leadership structure is based on the idea that it is important to listen to employees and take action when problems are identified. This is a key message that the company conveys to its employees through the Undercover Boss television series. In one episode, the CEO of Domino’s Pizza is sent to work in a busy delivery service and see how the employees handle their workload.

In addition to listening to employees, Domino’s has also emphasized its commitment to empowering them by giving them the freedom to make decisions that affect their daily lives. The company promotes a flexible work environment and gives employees the option to telecommute as needed. In addition, Domino’s listens to its customers by responding to feedback that is provided through customer surveys and implementing changes that are deemed appropriate. In this manner, Domino’s is able to ensure that their employees and customers are satisfied. This has helped the company earn a top spot on the Detroit Free Press Top Workplaces list for several years running.